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Customer Insights
Exceptional print quality, with clear and true colors that do not smudge.
Ink lasts a significantly long time, making it cost-effective over extended usage.
Easy to use and set up, with a straightforward installation process.
Seamless wireless connection, particularly with Mac devices.
Aesthetically pleasing, modern design that is functional as well.
Efficient automatic double-sided printing without the need to reload paper.
Offers multiple functions including scanning, copying, and faxing.
High reliability, with users expecting longevity based on past experiences with the brand.
Rare paper jams and easy to resolve through accessible panels.
Generally quiet operation, despite occasional noise.
Some initial setup errors, such as 'close printer cover', which can be confusing but are resolvable.
Scanning direction can be complex initially until users get used to it.
The unit's height can be an issue for those with limited space.
Although rare, paper jams do occur.
Occasional noise during operation, though not a significant issue for all.
Past issues with other models, specifically with printer heads.
Higher upfront cost compared to some other printers.
The unit may be heavier compared to more compact models, making it less portable.
Setup can be challenging without optical drive capabilities if not following instructions scrupulously.
While reliable, its performance under heavy-duty use over extended periods remains to be fully tested by some users.